Business

Alerts on this phone

Get a notification the moment a missed caller becomes a lead or books. On iPhone, add Desk Guru to your Home Screen first (Share → Add to Home Screen); iOS only delivers web notifications to installed apps.

Status: stub, nothing is sent · permission: unknown

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AI receptionist profile →Plan & billing →Add another business →Privacy policy →Terms & SMS terms →Delete account →

Phone lines

(615) 555-0100 Twilio number texting live A2P not_started
Set the business line to forward unanswered calls here. Voice webhook https://yourdeskguru.com/api/twilio/voice, Messaging webhook https://yourdeskguru.com/api/twilio/sms.
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(615) 555-0111 Hosted SMS (own number) texting live A2P not_started
Order: Active completed HRdemo0000000000000000000000000001 simulated (TWILIO_HOSTED_ORDERS_ENABLED off)
  1. Submit the order (needs the LOA signer and the service address on the phone bill).
  2. Verify ownership: Twilio calls the number and reads a 6-digit code (valid 10 minutes, 3 tries). Have someone ready to answer.
  3. Sign the Letter of Authorization sent to owner@example.com.
  4. Carrier switches SMS (days to a few weeks). Texting turns on automatically when the order is completed.
  5. On the business line, forward unanswered calls to (615) 555-0112 (its voice webhook is https://yourdeskguru.com/api/twilio/voice).
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Customers text the number they already know. Calls stay with your current carrier; only SMS moves to Twilio. Must be a US/Canada landline, VoIP or toll-free number (not a cell) that isn't already text-enabled elsewhere.

Letter of Authorization signer

Service address (must match the phone bill; no PO boxes)

(615) 555-0122 Quo texting live
Webhook URL for this line: https://yourdeskguru.com/api/quo/webhook/d0000000-0000-4000-8000-000000000004
In Quo (Settings → Webhooks, or POST /webhooks), create a webhook for PNdemoQuo01 with events message.receivedmessage.deliveredcall.missedcall.completed then paste its signing key below.
API key: ••••-key · Signing key: ••••LTAx
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We send and receive through your Quo number, so texts show up in the Quo app too. Turn off Quo's own missed-call auto-reply so callers don't get two texts.

Connect another number